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HOME  |  RETURNS & REFUND POLICY

Returns & Refund Policy

At Mistu Shower, we are committed to providing our customers with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a simple and hassle-free return and refund policy.

Return Policy:

• If you are not completely satisfied with your purchase, you may return it within 35 days from the date of receipt for a full refund or exchange.

• All returns must be in the original packaging and in new, unused condition.

• Please contact our customer service department at magid.s@mistushower.com for returning your purchase.

• Shipping charges for returned items are the responsibility of the customer.

• Once we receive your return, we will process your refund or exchange within 15 days.

Refund Policy:

• Refunds will be processed in the original form of payment.

• If you received a defective or damaged item, please contact us immediately at magid.s@mistushower.com and we will arrange for a replacement or full refund.

• If you receive the incorrect item, please contact us within 15 days and we will arrange for a return and exchange.

• If you are not completely satisfied with your purchase, please contact us within 15 days for a full refund.

Note: This return and refund policy is a general guideline and may be subject to change without notice. For any questions or concerns, please contact us at magid.s@mistushower.com.

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